Conclusion of electricity supply contracts

The Contract

The Contract is a voluntary agreement between two parties that establish the legal relations between them.

Electricity is supplied only under contract concluded between the natural or legal person as consumer and the electricity supplier as supplier.

Documents under which the contract is concluded

To conclude the electricity supply contract the prospective domestic consumer shall submit the following documents:

  1. the request, a form made available by the supplier;
  2. copy of the title or other document proving the right to use the real estate subject to the consumption place in question. If you do not have such documents, the supplier shall conclude the electricity supply contract for a limited period, subject to preemptive payment of electricity;
  3. copy of the identity document.

As a non-domestic consumer the applicant shall submit the following documents:

  1. the contract conclusion request, a form made available by the supplier;
  2. copy of the registration decision issued by the competent authority or copy of other document proving the right to conduct business, where applicable, and information regarding the tax number, the settlement account and the name of the bank through which the applicant makes payment.
  3. copy of the title or other document proving the right to use (lease) the real estate subject to the consumption place in question.

The contract for supplying electricity to domestic consumers shall include the mandatory clauses specified in Annex 1 "Mandatory clauses of the contract for supplying electricity to domestic consumer" to the Regulation on electricity supply and use.

The contract for supplying electricity to non-domestic consumers shall include the mandatory clauses specified in Annex 2 "Mandatory clauses of the contract for supplying electricity to non-domestic consumer" to the Regulation on electricity supply and use.

Mandatory conditions in the contract conclusion process

No payment is required to conclude, extend or suspend the electricity supply contract.

The electricity supply contract shall be concluded not later than 2 working days from the date of receiving the request for domestic consumers and not later than 5 working days for non-domestic consumers.

The contract conclusion request shall be satisfied within the above mentioned periods only if, when submitting the request, the electricity line belonging to the applicant is approved for operation.

Signing the contract for several consumption places

The domestic consumer who has several consumption places shall be entitled to conclude an electricity supply contract for each consumption place separately or a single contract for all consumption places. In such case, the contract shall have an annex indicating the specificity of each consumption place.

When concluding a single contract for several consumption places, the supplier shall include in the invoice the amount of payment for each consumption place.

The non-domestic consumer shall conclude with the supplier a single supply contract for several consumption places, provided that the specificity of each consumption place is mentioned in a contract appendix and the invoices shall include the amount of payment for each consumption place.

Common use places in a block of flats shall be deemed as a separate consumption place. For such consumption place the supplier shall conclude a supply contract with the owner or the manager.

Refusal of the supplier to conclude an electricity supply contract

The supplier shall be entitled to refuse the conclusion of an electricity supply contract with the applicant when the latter has debts on other consumption places, and the refusal shall be justified in writing. The supplier must conclude the electricity supply contract within the terms specified in the Regulation on electricity supply and use, if the applicant has removed the causes that led to the supplier's refusal.

Suspension and termination of the Contract.

The consumer shall be entitled to request the suspension of the Contract and temporary cessation of electricity supply by disconnection from the electric network for at least one month.

The suspension request shall be submitted to the supplier at least 7 working days before the Contract suspension date, unless the electricity supply contract provides otherwise.

The supplier will accept the request and the consumer shall pay fully the electricity consumed until the cessation date.

The electricity supply contract concluded for unlimited time shall cause effects until its termination, in compliance with the Regulation on electricity supply and use, and the electricity supply contract shall be deemed valid until the Contract termination request is submitted in writing by the consumer or the Contract is terminated by the supplier in compliance with the clauses thereof.

If the electric installation of the consumer is disconnected from the network according to the Regulation on electricity supply and use, the supplier shall suspend the electricity supply contract for 30 calendar days from the disconnection date. If the consumer has not removed during this time the causes of disconnection and has not requested reconnection to the electric network, the supplier may unilaterally terminate the electricity supply contract.

The end consumer, party to an electricity supply contract, who has sold a real estate shall pay fully the electricity consumed and any debt or penalty, if the Contract provides so, and shall terminate the electricity supply contract for the consumption place in question.

Contractual changes

The consumer may request in writing the supplier to change the contracted power, at least 15 calendar days before the beginning of the period for which such change was requested. The supplier shall answer in writing to the power change request, within 15 calendar days from the receipt of such request.

The supplier shall not be entitled to change or supplement, without the consumer's agreement, the mandatory clauses of Annex 1 "Mandatory clauses of the contract for supplying electricity to domestic consumer" and Annex 2 "Mandatory clauses of the contract for supplying electricity to non-domestic consumer" to the Regulation on electricity supply and use.

Any addition to the Contract shall be valid only if made in writing and signed by the both Parties, being a separate appendix to the Contract.

If new laws and regulations enter into force after the Contract conclusion, or the existing ones are amended by setting new rules for the supply, use and invoicing of electricity, the contracting parties shall apply new rules. The supplier shall notify in writing the end consumer about such amendments.

The Contract situations are regulated by the Regulation on electricity supply and use and the laws in force.

Information presented by the Legal and Licensing Department